Customer Care
Expert care that keeps
your Suzuki running like new.
Factory-trained technicians, genuine Suzuki parts and honest, transparent pricing — booked in minutes and done right the first time, at our authorized 7S care center in Peshawar.
Certified
Factory-trained technicians
100%
Genuine Suzuki parts
Same-day
On most periodic services
7S
Authorized care center
Why us
Your car is in expert hands
Every job that leaves our workshop carries the same promise: the right parts, the right people and a price you saw before we started.
Certified technicians
Our team of factory-trained professionals works to Suzuki standards, so your vehicle is always in expert hands.
Quick turnaround
Booked slots, a stocked parts counter and a lean process — your car is serviced efficiently, with minimal downtime.
Genuine parts only
We fit only genuine Suzuki parts, engineered for your car, to protect its longevity, safety and resale value.
Transparent pricing
You approve a clear estimate before any work begins. No surprises when you collect the keys.
Digital job card
Every inspection, part and labour line is recorded, so your service history stays complete and verifiable.
Work under warranty
Repairs carried out here keep your Suzuki warranty intact, and our workmanship is backed too.
Our services
Everything your Suzuki needs, in one workshop
From a routine oil change to a full body repair — booked, tracked and finished under one roof.
Periodic maintenance
Scheduled services at every milestone — oil, filters, fluids and a multi-point inspection.
Mechanical repairs
Engine, transmission, suspension, brakes and steering, diagnosed and repaired properly.
Electrical & air conditioning
Battery, wiring, lighting and AC performance restored to factory condition.
Denting & painting
Panel beating and colour-matched paint in a controlled booth for a factory-fresh finish.
Genuine spare parts
A stocked parts counter so the part your car needs is fitted the day it comes in.
Roadside assistance
Stranded? Call us and we will guide you or get your Suzuki to the workshop.
How it works
Booking a service takes four steps
Book your slot
Call, WhatsApp or walk in. Tell us your model, registration number and what you have noticed.
Drop the car off
We open a digital job card, inspect the car with you and confirm what needs doing.
Approve the estimate
You get a clear, itemised estimate. Work starts only once you say yes.
Collect and drive
We hand the car back washed, road-tested and with the job card in your hand.
Schedule your service today
Pick a slot that suits you and we will have a technician and the parts ready when you arrive — no queueing, no waiting on a part order.
Before you call
- Your model and registration number
- Current mileage on the odometer
- What you have seen, heard or felt
- Your preferred day and time
FAQ
Questions we hear often
Still unsure about something? Call us on (091) 5851000 / 5854000 and we will talk it through.
Do I need an appointment for a service?
Walk-ins are welcome, but booking ahead means a technician and your parts are reserved for you — which usually means you are back on the road the same day.
How often should my Suzuki be serviced?
Follow the schedule in your owner’s manual — typically every 5,000 km or six months, whichever comes first. Heavy city driving or dusty routes can call for shorter intervals; we will advise you at your inspection.
Will servicing here affect my warranty?
No — the opposite. We are an authorized Suzuki 7S dealership, so servicing with us using genuine parts keeps your factory warranty fully intact.
Do you use genuine Suzuki parts?
Always. Every part we fit is a genuine Suzuki part, stocked at our own parts counter and covered by its own warranty.
Can I get an estimate before the work starts?
Yes. After the initial inspection we give you an itemised estimate, and nothing is done until you approve it.
What if I am not happy with the service?
Tell us. Ask for the service manager at the workshop, or email [email protected] — every complaint is logged and answered.